Privacy Policy
This Privacy Policy describes how 余烬王冠 暮光守望 (English reference name Ember Crown: Twilight Watch; hereinafter "the Game", "we", "us", or "our"; package name com.crownofembers.embercrown) collects, uses, and discloses information when you use our mobile application and related services (the "Service").
By using the Service you agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Who We Are
We are the independent developer team responsible for 余烬王冠 暮光守望. You may contact us at:
- Email: [email protected]
2. Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account identifiers | OpenID, UserID, guest identifier, Apple account ID (only when Apple sign-in is offered) | Authentication, save game progress, anti-cheat |
| Device information | Device model, OS version, language, country/region, crash logs | Compatibility, bug fixing, stability analysis |
| Network information | IP address (transient, not stored long-term), approximate region | Anti-fraud, server load balancing, content localization |
| Gameplay data | Level progress, in-game currency balances, purchase records, achievement unlocks, basic gameplay analytics events | Cloud save, account recovery, leaderboard, balance tuning, product stability and experience analysis |
| Transaction data | Apple purchase receipt ID (iOS), Google Play order ID and purchase token (Android), product ID, amount, currency, timestamp | Order validation, refund reconciliation, fraud detection |
| Advertising identifiers | Apple IDFA (iOS, only if you allow tracking); Android Advertising ID / AAID (Android) | Rewarded ads attribution, ad fraud prevention |
We do NOT collect: name, phone number, precise GPS location, contact list, photos, camera, microphone, SMS, or any biometric data.
3. How We Use Your Information
- Provide and maintain the Service (login, save, matchmaking, updates)
- Process in-app purchases through Apple StoreKit (iOS) or Google Play Billing (Android)
- Show rewarded advertisements through Google AdMob
- Detect bugs, analyze crash and stability issues, prevent cheating, and prevent abuse
- Analyze aggregated gameplay and progression events to improve the Service
- Respond to your support requests
- Comply with legal obligations
4. Third-Party Services
The Service integrates with the following third parties. Each operates under its own privacy policy:
- Apple StoreKit (iOS purchases) – apple.com/legal/privacy
- Google Play Billing / Google Play Services (Android purchases and platform services) – Google Privacy Policy
- Google AdMob (rewarded ads) – AdMob Privacy
- Tencent Bugly (crash reporting and stability diagnostics) – Tencent Privacy Policy
We do not sell your personal information to third parties.
5. Data Storage and Transfer
Game data is stored on our cloud servers hosted with reputable infrastructure providers. Your data may be processed and stored on servers located outside your country of residence. We implement industry-standard security measures (TLS transport encryption, access controls, hashed credentials) to protect your data.
6. Data Retention
- Active account data: retained as long as your account exists.
- Transaction records: retained for up to 5 years as required by tax and accounting law.
- After account deletion request: personal identifiers are purged within 30 days; anonymized aggregated statistics may be retained.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at [email protected] with your in-game User ID. We will respond within 30 days. For step-by-step account deletion instructions, see our Account Deletion page.
8. Children's Privacy
The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9. Malaysia PDPA 2010 Notice
For users in Malaysia: Under the Personal Data Protection Act 2010 (PDPA), you have the right to access and correct your personal data, to limit the processing, and to inquire about any disclosure to third parties. Your personal data may be transferred outside Malaysia to our cloud servers; by continuing to use the Service, you consent to such transfer. To exercise your rights under the PDPA, contact us at [email protected].
10. GDPR Notice (EEA / UK)
If you are in the European Economic Area or the United Kingdom, the legal bases on which we process your personal data are: (a) performance of a contract (operating the Game); (b) your consent (for advertising identifiers); (c) legitimate interests (anti-fraud, analytics); and (d) legal obligations (tax, accounting).
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or complaints, email [email protected]. We aim to respond within 7 business days.
隐私权政策（简体中文）
本《隐私权政策》说明 余烬王冠 暮光守望（英文参考名 "Ember Crown: Twilight Watch"，以下称"本游戏"或"我们"，包名 com.crownofembers.embercrown）在您使用我们的移动应用及相关服务（以下称"服务"）时，如何收集、使用和披露您的信息。
使用本服务即表示您同意本政策。若您不同意，请勿使用本服务。
一、联系方式
二、我们收集的信息
| 类别 | 示例 | 用途 |
|---|---|---|
| 账号标识 | OpenID、UserID、游客标识、Apple 账号 ID（仅开放 Apple 登录时） | 身份验证、存档、反作弊 |
| 设备信息 | 设备型号、系统版本、语言、国家/地区、崩溃日志 | 兼容性、故障修复、稳定性分析 |
| 网络信息 | IP 地址（临时，不长期留存）、大致地区 | 防欺诈、负载均衡、本地化 |
| 游戏数据 | 关卡进度、货币余额、购买记录、成就解锁、基础游戏行为埋点 | 云存档、账号恢复、排行榜、数值调整、产品稳定性与体验分析 |
| 交易数据 | Apple 订单 ID（iOS）、Google Play 订单号与购买凭证（Android）、商品 ID、金额、币种、时间戳 | 订单校验、退款对账、欺诈检测 |
| 广告标识 | Apple IDFA（iOS，仅在您授权跟踪时）；Android 广告标识符 AAID（Android） | 激励广告归因、广告反作弊 |
我们不会收集：真实姓名、手机号、精确 GPS 位置、通讯录、照片、摄像头、麦克风、短信或任何生物特征信息。
三、信息用途
- 提供并维护服务（登录、存档、匹配、更新）
- 通过 Apple StoreKit（iOS）或 Google Play 结算系统（Android）处理内购
- 通过 Google AdMob 展示激励广告
- 分析崩溃和稳定性问题、发现错误、防止作弊与滥用
- 通过聚合后的游戏进度与行为事件改进服务体验
- 响应您的客服请求
- 履行法律义务
四、第三方服务
- Apple StoreKit – 隐私政策
- Google Play 结算 / Google Play 服务 – Google 隐私政策
- Google AdMob – 广告隐私
- Tencent Bugly（崩溃上报与稳定性诊断）– 腾讯隐私政策
我们不会向第三方出售您的个人信息。
五、数据存储与跨境传输
游戏数据存储于我们租用的云服务器。您的数据可能被处理、储存在您所在国家 / 地区以外的服务器上。我们采用行业标准的安全措施（TLS 传输加密、访问控制、凭证哈希）保护您的数据。
六、数据保留期
- 活跃账号数据：与您的账号共存。
- 交易记录：依税务与会计法规保留最长 5 年。
- 账号注销请求后：个人标识在 30 天内清除；匿名统计可能保留。
七、您的权利
您有权访问、更正、删除您的数据，随时撤回授权，并向当地数据保护机构投诉。请邮件至 [email protected]，我们将在 30 天内回复。账号注销的具体操作步骤见账号注销说明页。
八、儿童隐私
本服务不面向 13 岁以下儿童。我们不会有意收集 13 岁以下儿童的个人信息。如您发现未成年人提交了个人信息，请联系我们立即删除。
九、变更通知
我们可能不时更新本政策。重大变更会通过本页面公告并更新"最后更新"日期。生效后继续使用服务即视为接受新政策。
隱私權政策（繁體中文）
本《隱私權政策》說明 余烬王冠 暮光守望（英文參考名 "Ember Crown: Twilight Watch"，以下稱「本遊戲」或「我們」，套件名 com.crownofembers.embercrown）在您使用我們的行動應用及相關服務（以下稱「服務」）時，如何收集、使用與揭露您的資訊。
一、聯絡方式
- 電子郵件：[email protected]
二、我們收集的資訊
- 帳號識別資訊：OpenID、使用者 ID、遊客識別碼、Apple 帳號 ID（僅開放 Apple 登入時）
- 裝置資訊：裝置型號、系統版本、語言、國家/地區、當機紀錄
- 網路資訊：IP 位址（暫存，不長期保留）、大致地區
- 遊戲資料：關卡進度、貨幣餘額、購買紀錄、成就解鎖、基礎遊戲行為事件
- 交易資料：Apple 訂單 ID（iOS）、Google Play 訂單編號與購買憑證（Android）、商品 ID、金額、時間戳記
- 廣告識別碼：Apple IDFA（iOS，僅在您授權追蹤時）；Android 廣告識別碼 AAID（Android）
我們不會收集：真實姓名、手機號碼、精確 GPS 位置、通訊錄、相片、相機、麥克風、簡訊或任何生物特徵資料。
三、第三方服務
- Apple StoreKit（iOS 內購金流）
- Google Play 結算 / Google Play 服務（Android 內購金流與平台服務）
- Google AdMob（激勵廣告）
- Tencent Bugly（當機回報與穩定性診斷）
四、您的權利
您可隨時要求存取、更正、刪除您的個人資料，或撤回授權。請寄信至 [email protected]，我們將於 30 日內回覆。帳號註銷步驟詳見帳號註銷說明頁。
五、兒童隱私
本服務不針對未滿 13 歲兒童提供。若您發現未成年人提供了個人資料，請聯絡我們立即刪除。
六、變更通知
本政策可能不時更新。重大變更將公告於本頁面，繼續使用服務即表示您接受新政策。